Online Casinos Tips

What to do if you have a problem with an online casino

I hope that you never actually find this post useful! But it is important to know what to do in the event that you encounter a problem with an online casino.

It’s reported that most problems players experience are resolved fairly quickly by the casinos and even in the players favour. It’s a competitive business that hasn’t always had such a great public image so it’s in online casinos interest to keep the customers happy. Obviously the first action that you need to take is to contact their customer service representatives either by phone (there’s usually a toll free number) or email. If your query or complaint is not answered with a reasonable time, you might chose to take things further – like to the Interactive Gaming Council. This is an organisation based in Canada who purpose is ‘to establish fair and responsible trade guidelines and practices that enhance consumer confidence in interactive gaming products and services’. The casino with which you have the problem, might be a member. Another technique that often brings a quick response is to air your grievance on players’ forum. There’s nothing worse than bad publicity for the casinos.

Royal Vegas Casino

$300 Welcome Bonus

Play Now

Jackpot City Casino

$1600 Bonus Package
Powered by Microgaming, Jackpot City Casino is among the net's pioneering...
Play Now

888 Casino

50 Free Spins Bonus

Play Now

All Slots Casino

$500 Welcome Bonus

Play Now


100 Free Spins Bonus

Play Now

Slotty Vegas

50 Free Spins Bonus

Play Now


View the site map for the entire website.

Contact Us

Please do not hesitate to contact me if you have any questions:

Make sure that your customer care is top notch

Despite the excellent quality of games currently found at online casinos and...

Make sure to cash in on the right welcome bonus for you

With pretty much every online casino offering a welcome bonus, there is no...

Don’t sign up without claiming a great welcome bonus

Given the number of great promotions available, there is no reason why you...

Game Strategies Practice Your Best Strategy With Free Online Games

here are many casino games online which offers fun, entertainment and many more...

Don’t be let down by poor customer service

Playing at an online casino is all about having fun. Well, and winning I guess...